About Us

The Association of Senior Referral Professionals of Washington (ASRP of WA) works to promote professional practice, clarity, and responsible standards within the senior housing and care referral field. Our members share a common interest in improving how families and older adults access information, understand their options, and make informed decisions. We also collaborate with organizations that provide supportive and ancillary services to older adults and other vulnerable adults across Washington.

Our Purpose

ASRP members work together to strengthen the senior housing and care referral profession by promoting:

Our Purpose

ASRP members work together to strengthen the senior housing and care referral profession by promoting:

Our Purpose

ASRP members work together to strengthen the senior housing and care referral profession by promoting:

Ethical Standards

The development and communication of responsible practices that support older adults, vulnerable adults, and the professionals who serve them.

Ethical Standards

The development and communication of responsible practices that support older adults, vulnerable adults, and the professionals who serve them.

Ethical Standards

The development and communication of responsible practices that support older adults, vulnerable adults, and the professionals who serve them.

Recommended Best Practices

Guidance that improves consumer awareness, increases transparency, and supports informed decision-making during major life transitions.

Recommended Best Practices

Guidance that improves consumer awareness, increases transparency, and supports informed decision-making during major life transitions.

Recommended Best Practices

Guidance that improves consumer awareness, increases transparency, and supports informed decision-making during major life transitions.

Education for Members

Training that improves knowledge and skills related to aging, communication, decision-making, conflict resolution, and the senior housing and care landscape.

Education for Members

Training that improves knowledge and skills related to aging, communication, decision-making, conflict resolution, and the senior housing and care landscape.

Education for Members

Training that improves knowledge and skills related to aging, communication, decision-making, conflict resolution, and the senior housing and care landscape.

Education for Consumers

Clear information about senior housing and care options, aging-related topics, and effective approaches to family decision-making, healthcare communication, and insurance navigation.

Education for Consumers

Clear information about senior housing and care options, aging-related topics, and effective approaches to family decision-making, healthcare communication, and insurance navigation.

Education for Consumers

Clear information about senior housing and care options, aging-related topics, and effective approaches to family decision-making, healthcare communication, and insurance navigation.

Feedback Channels

A means for consumers, senior housing and care providers, health care professionals, and community members to share concerns and input with the wider referral industry.

Feedback Channels

A means for consumers, senior housing and care providers, health care professionals, and community members to share concerns and input with the wider referral industry.

Feedback Channels

A means for consumers, senior housing and care providers, health care professionals, and community members to share concerns and input with the wider referral industry.

Effective Use of Resources

Support for systems and referral practices that help families and providers use time, energy, and resources efficiently.

Effective Use of Resources

Support for systems and referral practices that help families and providers use time, energy, and resources efficiently.

Effective Use of Resources

Support for systems and referral practices that help families and providers use time, energy, and resources efficiently.

Transparency

Encouraging full disclosure, accurate information, and recommended business practices across the referral field.

Transparency

Encouraging full disclosure, accurate information, and recommended business practices across the referral field.

Transparency

Encouraging full disclosure, accurate information, and recommended business practices across the referral field.

Protection of Consumers

Communicating resident rights, relevant Washington laws and regulations, and directing consumers to appropriate agencies when concerns arise. These include the Long-Term Care Ombudsman Program, the Department of Social and Health Services, Adult Protective Services, the Attorney General, and other regulatory or social service agencies.

Protection of Consumers

Communicating resident rights, relevant Washington laws and regulations, and directing consumers to appropriate agencies when concerns arise. These include the Long-Term Care Ombudsman Program, the Department of Social and Health Services, Adult Protective Services, the Attorney General, and other regulatory or social service agencies.

Protection of Consumers

Communicating resident rights, relevant Washington laws and regulations, and directing consumers to appropriate agencies when concerns arise. These include the Long-Term Care Ombudsman Program, the Department of Social and Health Services, Adult Protective Services, the Attorney General, and other regulatory or social service agencies.

Collaboration

Opportunities for consumers, members, and partners to participate in discussions about future legislation and regulations affecting senior housing and care.

Collaboration

Opportunities for consumers, members, and partners to participate in discussions about future legislation and regulations affecting senior housing and care.

Collaboration

Opportunities for consumers, members, and partners to participate in discussions about future legislation and regulations affecting senior housing and care.

Members

ASRP members include individuals and businesses that provide referral services within Washington’s senior housing and care community.

Affiliate Members include organizations that offer services, products, or support that align with the work of referral professionals or the broader senior care ecosystem.

Executive Board

The ASRP of WA is governed by a volunteer board. Our 2025 Board Members are:

President

Tibi Botocan

-

A1 Senior Advisors

President Elect

Rob Young

-

Oasis Senior Advisors

Past President

Heidi Sheldon

-

Options for Seniors

Treasurer

Abby Durr

-

Silver Age Advisors

Secretary

Lisa Doyle

-

CayCare, Inc

Communications

Abby Durr

-

Silver Age Advisors

Tonya Hilson

-

BWC Senior Living Placement

Education

Adriene Miller

-

Forever Care Services, LLC

Lisa Satin

-

The Right Place Senior Options

Ethics & Best Practices

Lisa Satin

-

The Right Place Senior Options

Legislative

Heidi Sheldon

-

Options for Seniors

Membership Co-Chairs

Adrienne Miller

-

Forever Care Services, LLC

Jason Kitchel

-

Koelsch Senior Communities

Ligia Ognean

-

Lakemont Senior Living

Review the full bylaws and 2023 amendment that outline the structure, responsibilities, and governance of the Association of Senior Referral Professionals of Washington.

View Bylaws

View Bylaws